7+ Years Network Operations | CompTIA Certified | Building Modern Infrastructure
IT Infrastructure professional with 7+ years at Charter Communications, building production-grade cloud and DevOps capabilities. Currently running a 5-service Docker homelab, publishing technical content across networking, cloud, and security domains, and demonstrating hands-on skills through real projects.
Born and raised in sunny Florida, I'm a '90s kid from the dial-up days - when getting online meant kicking everyone off the phone. Those early days of trying to get connected were some of my first lessons in IT and networking.
That early exposure to technology's transformative power sparked a lifelong passion. At the Center for Advanced Technologies at Lakewood High School, I learned the fundamental building blocks of coding and hardware - doing labs and learning computer systems. This foundation led me to St. Petersburg College, where I pursued an Associate of Science in Computer Programming, diving deeper into the logical structures that make our digital world function.
For the past 7+ years at Charter Communications (Spectrum), I've been providing technical support for internet and voice services, helping customers resolve connectivity issues, DNS problems, router configurations, and service outages. This customer-facing role has given me extensive exposure to network troubleshooting concepts and real-world infrastructure challenges.
Currently, I'm building hands-on experience across multiple domains through practical projects. My Docker homelab running on Ubuntu Server is just the first - I'm documenting everything on my technical blog as I work through networking concepts, cloud technologies, and infrastructure automation.
The goal is simple: build real things, document the process, and demonstrate capabilities that translate to professional environments. Whether it's containerization, network design, cloud architecture, or security implementation - I learn by doing and share what works (and what doesn't).
Ready to bring 7+ years of network operations experience, proven infrastructure-building capabilities, and passion for modern IT to your organization.
Strong foundation in hardware/software troubleshooting, system maintenance, and technical support excellence.
Advanced knowledge of TCP/IP, routing, switching, and network infrastructure design and troubleshooting.
Cybersecurity fundamentals including risk management, incident response, and security best practices.
Comprehensive infrastructure operations and system administration competency across multiple domains.
📄 View CertificateAdvanced network and infrastructure security implementation with focus on protection strategies.
📄 View CertificatePursuing advanced networking expertise and cloud architecture skills to expand technical capabilities and stay current with industry trends.
Charter Communications (Spectrum) | 2017 - Present | Tampa, FL
St. Petersburg College | 2015 - 2017 | St. Petersburg, FL
Five containerized services running on Ubuntu Server 24.04 LTS, demonstrating Infrastructure as Code and GitOps workflows.
I'm documenting the entire build process on my technical blog, sharing real challenges, solutions, and lessons learned. Part 1: Foundation and First Container is live now. Follow along at blog.artezchapman.com
🚀 Next Phase: Kubernetes migration with K3s, Prometheus monitoring stack, and CI/CD pipeline with GitHub Actions
Documenting infrastructure builds, troubleshooting processes, and technical projects. Hosted on GitHub Pages using Jekyll.
Dashboard demonstrating threat detection concepts and SIEM principles, built to explore security visualization and analysis workflows.
This exploration project helped me understand security monitoring concepts and sparked interest in infrastructure observability - leading to implementing production-grade Grafana dashboards in my current Docker homelab.
Network diagnostics automation based on real-world troubleshooting experience from 7+ years at Charter Communications.
Built from actual ISP troubleshooting workflows - DNS resolution testing, connectivity verification, port scanning, and packet loss detection.
IT Infrastructure professional with 7+ years at Charter Communications, building modern cloud and infrastructure capabilities. Running a live 5-service Docker homelab, publishing technical content on networking, cloud, and security topics, and demonstrating hands-on skills across multiple technology domains. Ready to bring proven troubleshooting expertise and infrastructure-building capabilities to your team.